We’ve made the claims process simple and hassle free
When a claim arises, we are by your side. Our dedicated claims team advocates for you, guiding you through the process, communicating directly with insurers, and ensuring a fair and timely resolution. We cut through the complexity of insurance claims to reduce stress and give you clarity, confidence, and peace of mind.
Our dedicated claims professionals take a structured and proactive approach to achieve positive outcomes for you. We work as your advocate by providing:
Emergency Assistance
Dedicated team to provide 24/7 after-hours service to arrange “make safe” or urgent repairs.
Strong insurer relationships
Leveraging our underwriter partnerships to deliver differentiated claims service.
Dedicated Claims Team
Guiding you from claim notification through to finalisation.
Specialist expertise
Access to in-house legal and loss management partners, plus experts across all classes.
Efficiency in process
Pre-agreed loss adjuster appointments (where available) to avoid unnecessary delays.
Recovery support
Assistance with claim recoveries to improve your loss history.
Advocacy in complex cases
Stepping in when service falls short to ensure your interests are protected.
With us, you have a partner committed to protecting what matters most - your people, your business, and your peace of mind.
