Meet Our Executive Leadership Team
Andrew Broughton
Megan Winterstein
Craig Smith
Luke Calderon
Gareth Carpenter
Ben Brookman
Rob Currenti
Donald Mitchell-Innes
Quinton McCauley
Kylie Ciechanowicz
Andrew Broughton
Chief Executive Officer
Andrew brings 25 years of extensive experience in corporate and commercial risk advisory, general insurance, and litigation/insolvency law, gained across both the UK and Australia.
His expertise spans strategic business planning, M&A, organisational redesign and integration, broking, property and casualty insurance, and new business development. Andrew's dedication to excellence and innovative strategies positions him as an outstanding leader in the corporate and commercial landscape.
His professional qualifications, including a Tier 1 ANZIIF broking qualification, an Associate’s Diploma (ACII) from the Chartered Insurance Institute (London), and a Bachelor of Laws (LLB), underscore his robust legal and financial sector knowledge.
Chief of Staff
Megan brings a wealth of experience and strategic acumen to her role as Chief of Staff at Network Insurance House.
As Chief of Staff, she serves as a strategic right hand to the CEO and executive team. Her disciplined approach and highly analytical mindset are key to overseeing the daily management of the CEO’s office and acting as a central link to align organisational priorities across the business. She is responsible for managing key projects, facilitating clear communication between the executive and department heads, and helping drive operational efficiency to ensure the organisation is effective in achieving its strategic goals.
Joining the company in 2021, she has been an integral part of its growth and success. Prior to her time at Network, Megan held key support roles for the CEO and Chief HR Officer at QBE Insurance. Her career foundation includes extensive experience at both ANZ Bank and ING Australia, as well as a background in recruitment.
With a diverse and impressive career spanning multiple industries, Megan is a highly respected and valuable member of the Network Insurance House executive team. Her focused approach and background in operational excellence positions her as an essential operator for our continued success.
Craig Smith
Chief Financial Officer
Craig is a highly accomplished financial leader with over 20 years of experience in the insurance and financial services industry. His extensive career began in financial services, providing him with a foundational understanding of the sector's unique financial landscape.
Craig further honed his strategic and analytical capabilities during a seven- year tenure as a consultant at Barclays Capital in the UK. He is recognised for his expertise in financial leadership, driving efficiency, and strategic M&A management within complex organisational structures.
Luke Calderon
Chief Operating Officer
Luke is an experienced executive with more than 20 years in senior leadership roles across insurance, operations, strategy, HR, and technology. He has successfully led large teams through business transformation, systems implementation, and change management, with a strong focus on commercial excellence and staff engagement.
He has held senior roles at QBE, Interetail, IAG and AON where he was responsible for developing strategy, managing operations, and driving business performance in complex and highly regulated environments. Luke is also experienced in building operating models, product development, distribution, overseeing large-scale programs of work and designing workforce strategies that support business growth.
Gareth Carpenter
Chief Commercial Officer
Gareth is a highly accomplished insurance executive with over 20 years of experience leading national broking operations and driving large-scale organisational transformation. As Chief Commercial Officer, he is responsible for leading Network Insurance House’s national commercial growth strategy, overseeing revenue growth, market penetration, and client acquisition across all customer segments - including retail, SME, mid-market, corporate, and specialty portfolios.
Prior to joining NIH, Gareth served as Chief Executive - Broking at Coverforce, where he led a national workforce managing over $375 million in Gross Written Premium. His extensive leadership background includes senior tenures at AUB Group (Austbrokers) and Gallagher, where he built a reputation for designing scalable operating models and delivering significant organic growth.
Gareth’s expertise lies in strategic insurer engagement and technical program design. He has a proven track record of managing complex risks for major ASX-listed entities, including leading the end-to-end insurance strategy for multi-billion dollar acquisitions. At NIH, he focuses on fostering a high-performance, client-centric culture while expanding the firm’s referral partnerships and specialised affinity portfolios.
Gareth holds Tier 1 insurance broking qualifications and an Advanced Diploma of Management. He is a member of the NIH Group Executive Committee (ExCom), focusing on long-term governance and the organisation's broader 2030 growth strategy.
Ben Brookman
Chief People Officer
With over a decade of experience within insurance and financial services, Ben has an extensive background in people and culture leading teams across the human resources, talent and communications functions. As the Chief People Officer at Network Insurance House, Ben is dedicated to shaping organisational culture through the development of awesome humans and empowering high performing teams.
Underpinned by a Master’s degree in Human Resource Management, Ben’s expertise in Australian Labour and Employment Law provide a foundation for offering practical solutions and business partnering to drive organisational capability, strategic execution and commercial outcomes.
Chief General Manager, National Regional
Kylie Ciechanowicz brings almost 20 years of extensive experience in broking, finance and operations within the insurance industry. Over the course of her career, she has developed a deep understanding of industry practices and regulatory requirements, underpinned by a commitment to delivering exceptional client outcomes. Kylie’s expertise spans process improvement, operational efficiency, and strategic project management, ensuring that complex initiatives are executed seamlessly and successfully.
With a strong focus on client solutions, Kylie has a proven track record of managing high-impact projects while driving operational excellence. She is adept at identifying opportunities to enhance workflows, streamline processes and implement best practices, ensuring that clients consistently receive accurate, efficient, and high-quality service. Her leadership style emphasises accountability, collaboration and results-driven performance, empowering teams to achieve both individual and collective goals.
Passionate about technology integration, data-driven insights, and client relationship management, Kylie thrives in dynamic and evolving environments. She is dedicated to fostering innovation, continuous improvement and professional growth within her team, while maintaining a steadfast focus on delivering value to clients.
Quinton McCauley
Chief Broking Officer
Quinton consults to a wide range of Australian and global corporate clients, designing tailored insurance and risk transfer solutions to address their critical exposures. He takes the time to deeply understand each client’s organisational DNA, risk profiles, and markets, ensuring no detail is overlooked.
With a passion for protecting businesses, Quinton excels in positioning client risks to insurers and securing market-leading coverage. He thrives on the challenge of structuring best-in-class solutions that enable organisations to take calculated risks with confidence, knowing their balance sheets and stakeholders are safeguarded.
Guided by the core values of integrity, improvement, and collaboration, Quinton is known for delivering on promises, driving continuous performance gains, and fostering strong relationships with clients and colleagues alike. His approach ensures consistently high standards of service and outcomes that exceed expectations.
Rob Currenti
Chief General Manager, Broking
Rob brings 33 years of industry experience, including the past 25 years with Network Insurance House. As Chief General Manager, he leads our Victorian and Regional Australia broking teams.
He holds a Bachelor of Economics (Accounting), a Diploma of Financial Services (Insurance Broking), and is a QPIB (Qualified Practising Insurance Broker) and CIP (Certified Insurance Professional).
Rob has extensive experience in all general lines insurance placements specialising in Property (ISR) and corporate client placements. He also has experience across a number of industries including property owners, manufacturing, wholesale, retail and transport.
Donald Mitchell-Innes
Chief General Manager, Broking
With more than 25 years of experience in the insurance industry, Donald brings a wealth of expertise gained across four countries. During several years in the UK, Donald specialised in placing international business into Lloyd’s and the London Company markets, building a strong global perspective that continues to inform his work today.
Recognised as an enthusiastic and approachable leader, Donald has a reputation for inspiring and supporting teams to perform at their best. He has proven success in working with clients in the design and placement of optimal insurance programs and has been privileged to work on some of Australia’s most complex placements.
Creative and solutions-focused, Donald is committed to delivering outstanding service and achieving the highest levels of client satisfaction.
Partnerships Built on Trust and Advocacy
We specialise in general Risk Management, Workers’ Compensation, Claims Management and Specialty Industry Risks. NIH was formed in 2025 through the strategic integration of Network Insurance Group (established 1995) and Insurance House (established 1983), creating a leading Australian risk advisor.
Combining the strengths and expertise of two established Steadfast subsidiaries, we deliver exceptional service and industry-leading risk advisory solutions to circa 60,000 valued clients, placing almost $1 billion in premiums on their behalf. As a trusted risk advisor we do more than policy placement, we strongly advocate for our clients, driving better outcomes when it matters most.
Today we employ over 400 people in 23 offices nationally all under Network Insurance House. Building upon a strong history of client-centric service and trusted relationships, we remain firmly committed to supporting businesses, communities and everyday Australians with quality insurance solutions.
Commitment to Our Local Communities
At the heart of our business is a deep commitment to the communities in which we live and work. Our support goes far beyond providing quality insurance solutions, it’s about strengthening connections, creating opportunities, and giving back to the places that mean the most to us.
Over the past 12 months, we have proudly supported more than 90 grassroots organisations right across Australia. From small country towns to regional hubs and metropolitan centres, our branches have been there to lend a hand, a voice, and a contribution.
Our community partnerships are as diverse as the people we serve
Together with our local branches, we have backed initiatives such as:
- Charity events that raise vital funds for local causes.
- Schools and youth programs that inspire the next generation.
- Sporting clubs and events that foster connection, participation, and local pride.
- Agricultural shows that showcase our unique way of life.
- Art shows and community events that celebrate creativity, wellbeing, and community spirit.
Behind all of this is our people. Our staff are passionate, proud members of their communities, and they contribute not just through work, but through their time, energy, and personal connections. It’s their commitment that helps make a real difference, every day.
Latest News
Welcome to Network Insurance House
Getting to know Jenni Jones, General Manager (Tas)
Getting to know Kasia Mills, Account Broker
Frequently Asked Questions
- What is an insurance broker?
Insurance brokers are qualified professionals who work on your behalf to help you find the appropriate insurance cover. Unlike an insurer who sells their own products, our brokers have access to a wide range of insurers and policies. Our role is to understand your unique circumstances, identify potential risks, and then source tailored insurance solutions that provide the appropriate protection for you, your family, or your business.
- Why use an insurance broker?
Using a broker means you have an expert in your corner. Our brokers ask the right questions to get a thorough understanding of you and your insurance requirements and negotiate with insurers to provide you with insurance solutions to meet your needs. When it comes to claims, we act as your advocate, working directly with the insurer to achieve a fair and timely outcome. We reduce the stress of navigating insurance by providing clear information and ongoing support.
- Why choose Network Insurance House?
At Network Insurance House, our clients are at the heart of everything we do. We take the time to understand your needs and build long-term partnerships, ensuring every solution is tailored to protect what matters most to you. With decades of experience and specialist insight, our team brings the expertise needed to simplify complex risks and deliver results. We combine the strength of a national network with the care and service of a local partner. That means every client gets personal, tailored service backed by the strength, scale and market access of the Steadfast Group. Most importantly, we act as your advocate. From arranging the appropriate cover to standing beside you at claim time, we champion your needs to drive better outcomes when it matters most.
- How do I get a quote?
Getting a quote is easy. Simply visit our Contact Us page and let us know what type of insurance you’re looking for. One of our brokers will get in touch to understand your needs and provide a tailored quote.
- How do I make a claim?
Making a claim can be stressful. When it comes to claims, we act as your advocate and will be there to support you every step of the way. Start by contacting us on 1300 655 037, or completing our online claims notification form.
